The best in the world

  • Home
  • Technics
  • Finance
  • Ratings
  • Cars
  • Movie
  • People
  • Home
    • Technics
    • Finance
    • Ratings
    • Cars
    • Movie
    • People

Home Tourism

Rating of the most common complaints about Russian hotels

Share
Pin
Tweet
Send
Share
Send

The Association of Russian Tour Operators (ATOR) analyzed 5 thousand reviews of people vacationing in the summer of 2015 in various Russian hotels and resorts. Based on these reviews was compiled rating of the most common complaints about Russian hotels.

Most reviews (75%) were positive, the remaining 25% were negative. At the same time, a quarter of positive reviews are custom-made and written on the instructions of hoteliers.

So, what are the tourists dissatisfied with who have decided to visit domestic hotels?

7. Inconsistency of the description and photos on the site

6% of users noted a discrepancy between the enticing photos on the hotel website and what they actually saw. Because of the “Photoshop masters,” a tourist’s vacation can be seriously ruined. Few people are pleased to see a shabby cramped room instead of a beautiful spacious room or enjoy the views of the garbage dump instead of a pine grove.

6. Price mismatch

6% of tourists complained that the room rate was much higher than its quality.

5. Problems with room cleaning

8% of negative reviews are associated with this defect. In one review concerning the sanatorium in Belokurikha, it is said that the vacationer had to run after the maid to change her towel, bring toilet paper, soap, etc. Garbage was not cleaned for a week and the problem was solved only after the guests turned to the reception.

4. Appliances and plumbing do not work

The inability to use these benefits of civilization faced 8% of Russian tourists. Since the reviews are related to summer vacations, it is easy to imagine what it is like to live in a room with a non-working air conditioner when the heat reigns above 30 degrees.

3. Poor nutrition

With poorly prepared, stale or monotonous food, 9% of negative reviews about visiting hotels and resorts of the Russian Federation are associated. Some tourists note that live cockroaches ran around prepared dishes, and “cooked”, dead insects came across served portions. Sometimes unappetizing “seasonings” like hair come across in food.

2. Poorly trained, unfriendly, rude staff

15% of vacationers complained about boorish or frankly unfriendly attitude of staff in hotel complexes and boarding houses. Some hotel employees perceive their work as a heavy duty, and guests - as an annoying element of the landscape, which is better to quickly get rid of.

1. The quality of the number of rooms

This claim (17%) ranks first in the top 7 most frequent complaints of guests of domestic hotels. Spots on the mattresses and bedbugs beneath them, cockroaches running along the walls - this picture can horrify even a person accustomed to Spartan conditions. What can we say about tourists who come to hotels to relax and unwind.

According to Maya Lomidze, head of the ATOR, due to the low hotel service, those residents of Russia who used to have a rest in Turkey and Egypt can stay at home, refusing to rest in the Crimean or Krasnodar resorts.

Share
Pin
Tweet
Send
Share
Send

Watch the video: She Has Lived In This Hotel For 25 Years! (June 2025).

Similar Articles

Top 10 Ways to Save on Vacations
Ratings

Top 10 Ways to Save on Vacations

2020
10 best destinations of mystical tourism in Russia
Tourism

10 best destinations of mystical tourism in Russia

2020
The fastest, scariest, highest, long, steep cable cars in the world
Ratings

The fastest, scariest, highest, long, steep cable cars in the world

2020

Leave Your Comment

Recommended

2019 Global Global Threat Rating, Bloomberg

2019 Global Global Threat Rating, Bloomberg

2020
Top 5 best transformer laptops

Top 5 best transformer laptops

2020
Top 10 Ways to Save Food

Top 10 Ways to Save Food

2020
The best low cost airlines

The best low cost airlines

2020

Popular Categories

  • Coronavirus
  • Games
  • Food and drink
  • Tourism
  • Nature
  • The most in the world
  • Articles
  • Information and News
  • Cars
  • Medicine

Recent

The most unusual destinations in tourism

The best gaming laptops of 2018, the most powerful: rating

Flagship smartphone ranking 2019, the best flagships

The most expensive TVs in the world

Rating of radar detectors 2018, 5 best models, reviews

List of the most important amendments to the Constitution of the Russian Federation 2020

Actual

The most furry cats in the world (Top 5 breeds)
Ratings

The most furry cats in the world (Top 5 breeds)

2020

Most cats are covered with fluffy hair (with the exception of "bare" breeds, such as the Canadian Sphynx, Ukrainian Levka and others). However, some breeds of cats are more furry than others. And the owners of the “purr” with a silky fur coat have a hard time. They need to train their pets in ...

Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

10 ways to quarantine productively

2020
Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

Top 10 most dangerous YouTube channels

2020
Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

The longest words in Russian

2020
Jokowi supporters try to prevent anti-Jokowi activist from entering Batam

10 most beautiful subways in the world

2020

The best in the world

The best in the world.

Recent

  • 2017 rating of high pressure washers in terms of popularity and reliability
  • Top 10 largest industrial centers of Russia in 2013
  • 10 most fabulous cities in the world

Popular Categories

  • Ratings
  • Technics
  • Ratings

© 2025 https://efuc.org

  • Technology Reviews and Tests
  • Tourism
  • Information and News
  • Coronavirus
  • Sport
  • Cities and countries
  • Games
  • The most in the world
  • Favorite
  • Nature

© 2025 https://efuc.org